Our Warranty

Bayou Screens, the manufacturer, guarantees the material and workmanship of its products to be of excellent quality and free of defects in material and factory workmanship. This warranty expressly excludes the screen material itself. This warranty is extended to the original purchaser, whose name appears on the warranty certificate and is in effect at the location also shown on the warranty certificate. This warranty applies to both residential and commercial installations and is not transferable.

The word "defect(s)" as used in this warranty, is defined as imperfections that impair the functionality of the Universal MotionScreen. Implied warranty of merchantability and fitness for a particular purpose are limited to the terms of this warranty. The lifetime warranty applies to all aluminum parts and Powder Coating.

This does not cover the cost of labor, applicable taxes, shipping or other consequential expenses related to removal, return, or reinstallation. This Warranty shall not apply if the product has been subject to abuse, fire, flood, misuse, negligence, modifications, corrosive environments, vandalism, or acts of God or nature.

Bayou Screens, offers its end user a 5-year warranty on all SOMFY motors and 7-year warranty on all ALPHA motors supplied with its product. Specifically, Bayou Screens warrants the motors supplied to be free from defects in material and workmanship under normal and proper use for a period of 5 years (Somfy)/7 years (Alpha) commencing with the date of satisfactory installation of the product.

If the motor fails within this 5-year (Somfy)/7-year (Alpha) period, the original motor manufacturer will repair or replace it free of charge through Bayou Screens. Warranty is void if the electrical motor is exposed to water, affected by acts of God, or abnormal conditions; abuse, fire, flood, misuse, negligence, modification, corrosive environments and vandalism also void this warranty.

Bayou Screens warrants the electronic components such as RTS transmitters and receivers for a period of 5 years. This warranty commences from the date of satisfactory installation/activation for the original purchaser. This warranty covers the unexpected failure of an electronic controller under expected normal use.

This warranty is void if the electronic component is exposed to water, acts of God, or abnormal conditions that may cause this item to fail; abuse, fire, flood, misuse, negligence, modification, corrosive environments and vandalism also void this warranty.

Universal MotionScreen System(s) must be professionally installed by a qualified dealer/distributor and cannot be altered in any way by the end user. Universal MotionScreen System(s) not installed by a certified/qualified dealer or distributor are not covered by this warranty. Repairs or modifications made by the end user voids all warranties.

FABRIC: The actual Screen Mesh does not apply under the Limited Lifetime Warranty. Defective or non-Conforming goods (excluding Screen Mesh) will be replaced by the company up to 10 years from the date of installation. The warranty shall not apply if the product has been subject to abuse, fire, flood, misuse, negligence, improper installation, modification, corrosive environments, vandalism, or acts of God.

This warranty does not cover any incidental, special or consequential damages, labor on location, service calls, reinstallation, or expenses involved in shipping packaging and returning goods.

From the time of installation until the owner transfers title to his home to another party, Bayou Screens will replace any part of the unit that is defective under the terms of this warranty. Screen Mesh is specifically excluded from this warranty.

Bayou Screens is not responsible for indirect, punitive, special, incidental, or consequential damages or losses that anyone may suffer or incur in connection with this product or its use. This warranty does not cover incidental misuse, faulty installation, or damage to the screen material. This warranty does not cover installation costs, removal costs, service calls, shipping costs, or any and all materials covered in the above limited warranties.